Terms & Conditions
Please read this Agreement carefully as it governs your use of the O'Briens Online Store website - www.obrienswine.ie - (the 'Site'). By continuing to use our site you are agreeing to the terms set out below and are confirming that you are above the Irish legal age to purchase which currently stands at 18 years of age. Persons under the legal age to purchase alcohol in Ireland are not permitted purchase, receive or subscribe to any goods or services from this site.
These terms were last updated 11th May 2015.
Provision of Web Site Service
The Site is owned and operated by O'Briens Wine Off Licence Ltd. (Company No: 27067, VAT Reg. No. IE 9H15114G), ("O'Briens") whose registered office is at 33 Spruce Avenue, Stillorgan Industrial Park, Blackrock, Co. Dublin, Ireland.
Head Office General Email: email@example.com
Head Office Telephone: +353 1 2693139
Head Office Fax: +353 1 2697480
Limited Rights to Use Content
All material including any intellectual property in it displayed on the Site ("Content") belongs to O'Briens or its suppliers. O'Briens gives you the right, for your own personal or non-commercial purposes only to (1) retrieve and display the Content on your PC screen; (2) print individual pages on paper; (3) store individual pages in electronic form on CD/disk. You may not store any Content on any server or other storage device connected to an external network, or make any other use of the Content.
You may not, without prior written permission given by O'Briens within the previous six months, (1) redistribute any of the Content or supply it to other people; (2) remove the copyright or trade mark notices from any copies of Content made under this Agreement; (3) create a database in any form (including electronic or structured manual form) by downloading, copying and storing all or any of the Content; (4) except as expressly set in this Agreement, modify, reproduce or in any way use any of the Content.
The prices for goods displayed for sale on the Site are as set out on the Site and are inclusive of VAT and Duty at rates valid as of time of purchase. Where additional charges are made for delivery, they are clearly displayed.
By completing and submitting the electronic order form on the site you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
By making that offer to purchase goods, you are also authorising O'Briens to pre validate the Debit or Credit card presented for payment for the full value of the goods and related service charges contained in your basket. Your card will not be charged until the offer to purchase has been accepted by O'Briens and the goods have been dispatched by us or 3rd parties acting on under our instruction.
We will confirm acceptance of your order by email, stating that the goods ordered have been dispatched. This confirmation will be sent to the email address you provide on your order details. Whether or not you receive an email, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.
O'Briens offer a nationwide delivery, serviced through our own fleet of vehicles and selected logistics providers. Deliveries are typically made within 48 hours but to allow for excaptions we commit to fulfilling your order within 5 working days of our acceptance of your order. Occasionally, due to circumstances beyond our control, orders may take longer than 5 working days to fulfill. If this is the case, we will notify you of the delay by telephone.
Goods must be received by a person 18 years of age or older. Where any of our drivers are in doubt as to the age of the person receiving the goods, they reserve the right to request proof of age and / or retain the goods until they can be received by a person of or above the legal age to purchase alcohol.
More details on our delivery service and our current delivery rates can be found on our Deliveries page.
Cancellation of Orders, Returns & Refunds
You can cancel your order at any stage up to the point of dispatch at no charge. Simply contact us by phone on 1850 269 777 or +353 1 2693139 from outside Ireland or email firstname.lastname@example.org. To help us assist you as quickly as possible please quote your order reference number.
You are entitled to a cooling-off period of 7 working days, which begins on the day after you receive delivery of your order. During the cooling-off period, you may cancel your order for any reason. Upon cancellation, we will make the necessary arrangements to facilitate the return of the order and will reimburse you within 30 days. While we are more than happy to help if you wish to return goods that are not faulted or damaged you will be responsible for any costs incurred in returning the goods.
In the unfortunate case of goods being faulty or damaged in transit, O'Briens offer the choice of either a replacement or a full refund including any postage costs incurred. Just contact us by phone or email (details above) and we will take care of everything.
Modifications to Website Content
In endeavouring to improve the Site and services offered, O'Briens reserve the right at all times to make changes to the Content, including these Terms & Conditions. Prices and products are subject to change without notification. You will be subject to the policies and Terms & Conditions in place at the time of your visit to the Site.
Security & E-commerce Gateway
Your security and peace of mind are of the greatest importance to O'Briens. We endeavour to take all responsible steps to protect your personal information. All communication between your browser and our site is encrypted using a Thawte 2048bit SSL certificate with Extended Validation (EV). This means that in addition to all of your personal data being encrypted we also encrypt every page you visit on our site. By enrolling for an SSL cert with EV we have verified our company records and contact details with Thawte. As a result you will see our company name and a green bar displayed on your browser address bar on every page you visit on our website.
We do not store your Credit Card Details and we process all transactions through Realex and Paypal.
There is no specific time limit applying to your access and use of the site. However, O'Briens reserve the right to suspend or terminate your access and use at any time. It may exercise the right with or without notice.
You may not assign, sub-licence or otherwise transfer this Agreement or your rights of access to the Site.
Failure by either party to exercise any right or remedy under this Agreement does not constitute a waiver of that right or remedy Irish law will apply to this Agreement and both you and O Briens agree to submit to the non-exclusive jurisdiction of the Irish Courts. All contracts that result from the use of this website are concluded in English.
Relevant legislation governing these Terms & Conditions is the Sales of Goods (Supply of Services) Act, 1980, the Consumer Information Act, 1978, the Electronic Commerce Act, 2000, the EU Directive on Distance Selling, SI 207 of 2001 and SI 68 of 2003, the Data Protection (Amendment) Act, 2003 and the Copyright & Related Act, 2000.
The fastest and easiest method of contacting us is via our contact form here.
O'Briens Wine will endeavour to reply to all correspondence within 1 working day. Alternatively you may contact us using any of the contact methods outlined below:
O Briens Wine Off Licence , 33 Spruce Avenue , Stillorgan Industrial Park, Blackrock, Co. Dublin, Ireland.
By Telephone: +353 1 2693139
By Fax: +353 1 2697480
By Email: email@example.com